Help center

Start here

1. Install on iPhonePut AfterInspect on your iPhone home screen so it opens full screen like an app, with no App Store.
2. Install on AndroidInstall AfterInspect from Chrome on your Android phone, using the browser menu or the Install app button inside the app.
3. Your first inspectionStart an inspection, record a finding with a photo, mark it complete, and generate your first PDF report.

Getting started

Install the app and run your first inspection.

• Install on iPhonePut AfterInspect on your iPhone home screen so it opens full screen like an app, with no App Store.
• Install on AndroidInstall AfterInspect from Chrome on your Android phone, using the browser menu or the Install app button inside the app.
• Sign in and confirm your emailCreate your account, confirm your email, sign in, and what to do when the confirmation email is late, doubled or in spam.
• The Finish setting up checklistWork through the two-step setup guide, then use the Finish setting up card on your inspection list to cover the rest.
• Your first inspectionStart an inspection, record a finding with a photo, mark it complete, and generate your first PDF report.

In the field

Dictation, photos and video while you walk the property.

• Dictate a findingRecord a finding by voice on the item you are looking at, then check the text and correct it before it goes in a report.
• Walk-and-talk capture and triageSnap photos or dictate as you walk the house with nothing selected, then sort each capture onto an item afterwards.
• Photos and video, and classifying themAdd photos and short videos to a finding or an item, mark them up, and see how a photo ends up on the right item and section.
• Severity, condition and marking items inspectedSet an item's condition, give each finding a severity, track what is reviewed, and see what the completion check tells you.
• Working offline and fixing sync issuesKeep inspecting with no signal, read the sync indicator in the header, and clear a change the server rejected.

Comments and templates

Reusable comments and inspection templates.

• The comment libraryReuse your own and the built-in defect wording as one-tap lines inside a finding, and manage the library from the Comment library page.
• Templates and add-on sectionsAdd a template from the catalog, start an inspection from it, and add ready-made sections such as condo, radon or sewer scope.
• Report pagesWrite your own notice pages and contact details, and choose which optional parts the report includes.
• Coming from another inspection toolWhat AfterInspect can and cannot bring across from another report writer, and the quickest route to a working setup with what exists today.

Reports

Build, preview and send the finished report.

• Complete an inspection and generate the reportMark an inspection complete, check the warnings, preview what the client will see, then generate the PDF report.
• Report versionsWhat happens when you change an inspection after the report is made, and how to regenerate without losing the one you sent.
• Share the link and email the clientPublish a report to get a link that needs no login, add a passcode, email it to the client and the buyer's agent, and see when it is opened.
• Repair requestsHow a client turns findings in the shared report into a printable repair list or an email to their agent, and what you do and do not see of it.
• Re-inspectionsGo back to re-check the defects you reported, record whether each was corrected, and produce a short addendum PDF.

Clients and business

Clients, booking, agreements and payments.

• ContactsSee which agents and clients your inspections come from, how often each one refers you, and tidy up duplicates.
• Pre-inspection agreementWrite your agreement once, email it to a client from an inspection, and see when they have signed it with their typed name.
• Online booking and availabilitySet your hours and services, turn on your booking link, and see what a client sees when they book or ask for a different time.
• Booking requestsFind the booking requests waiting for you, pick a time for one that asked for a different time, then accept or decline it.
• Collecting paymentConnect your Stripe account, send a client a payment link or ask for a deposit when they book, hold the report until paid, refund, and export payments.
• Client emails and automationsWhich emails your clients get, which are automatic and off until you switch them on, and how to pass events to Zapier, Make or your own system.
• InsightsRead the four numbers, the monthly chart and the most common findings on the Insights page, and what each one counts and leaves out.

Account

Branding, team, billing and settings.

• Branding your reportAdd your logo, colours, fonts and cover layout, preview the PDF, and see where each setting shows up in the report and on the page your client opens.
• Your profileChange the name that appears on your reports, set or change your password, and see what the Profile page does not cover.
• Inviting your teamInvite inspectors and admins on the Team plan, understand what each role can do, change a role, remove someone, and turn on report review.
• Plans, the trial and billingSee where your account stands, subscribe, manage or cancel through Stripe, and know what read-only mode means when a trial or subscription ends.
• Changing languageSwitch the app between English and French on the Canadian site, and see what the language setting does and does not change for your clients.